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IT Site Engineer

SharkNinja -   Shenzhen, China

Posted 527 days ago

Salary: Not disclosed

Responsibilities:

•    Candidates must demonstrate good interpersonal skills, provide IT service to end users including setup, maintain, update hardware and software in industrial site environment.

•    Working experience and good knowledge of network infrastructure, such as Intranet/internet, security system, in accordance with LAN/WAN, TCP/IP, switch, router, firewall, printer.

•    Assist and coordinate with the end user to improve work productivity with regard to solving PC and network issues including data management, IP phone, teleconference and relative hardware and software.

•    Participate the IT project implementation and provide end user training.

•    Handle and troubleshoot all IT related hardware, peripherals and software problems, and support on standard and Non-standard IT service request to ensure IT system running smoothly.

•    Manage all IT systems full stack in the responsible sites against agreed service levels.

•    In charge of business specific IT demand (changes & projects), aligned with global strategy (User Requirement Specification, Acceptance, Deployment, Training).

•    Assist in the deployment of global changes and projects (Participate, Deployment, Training, Management of business participation and change).

•    Identify and coordinate training needs and provide the training.

HIRING REQUIREMENTS

Experience and Functional Knowledge: 

•    Minimum of 5 years’ experience within IT infrastructure work on the job.

•    Proven working experience as an IT engineer or relevant expertise is a must. 

•    Good knowledge of technical management, information analysis and hardware/software systems, Cisco/MS certificate or experience is preferred.

•    Experience working in a formal change control process environment is a plus.

•    Ability to effectively work in a team where other team members may be located in the world. 

•    Self-starter with the ability to independently resolve issues and deliver results.

•    Candidates must have the ability to manage multiple priorities concurrently.

•    Good in written and verbal English communication skill.

 

Education/Certifications/Affiliations

•    Bachelor degree in Computer Science, MIS or similar field.

•    MCSE/CCNA certified will be great.

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing.  We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact.  Are you ready?

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